'T E R I'
Thank Each Reviewer INSTANTLY
Why? Your reviewers are your FREE sales team! Treat them like the gold asset they are by replying to their reviews INSTANTLY using ProxiSponder and boost sales as a result!
Revenue Increasing Review-related statistics!
- Businesses that respond to reviews earn 33% more revenue vs. those that don’t
- They have a 124% better customer retention rate
- Consumers find businesses that respond to reviews 1.7X more trustworthy
- 53% of customers expect their review to be responded to within ONE HOUR
- Consumers are 116% more likely to make a purchase after seeing a businesses’ response to a negative review
- 33% of consumers reported changing a negative review to a positive review after their review was responded to and the issue addressed
- 45% of consumers say they’re more likely to visit a business that responds to negative reviews
- 70% of consumers changed their opinion about a business after the business responded to a negative review appropriately
- Responding to reviews increases local search engine rankings 20 – 25%
Government agencies don't...
It’s not as if absolutely no government agencies ask for taxpayer/customer input, but, our research has shown less than 3% of all governmental agencies that deal with the public take the time to do the same with their taxpayers/customers.
The reasons not to do it most likely are, “Never thought of it.”, “Don’t know how to do it.” and “Why should we bother since it’s not like they can “shop” elsewhere…”
Whatever the reason not to ask might be, the best reasons to routinely ask are so compelling!
Why should we?
Even going back many decades research showed people are far more likely to complain than compliment and if slogging through customer, after customer, after customer isn’t hard enough, seeing negative feedback makes it many times harder and that takes a toll.
After a favorable interaction with a taxpayer customer giving them a super-easy way to provide their input all but guarantees the ‘cranks’ will forever be overshadowed by the ‘thanks’ (and your team members will love that)!
It’s one thing to hear infrequent praise, it’s far better to see it appearing on Google day, after day, after day.
It’s tough enough to find good team members, but these days keeping them is far harder than ever before.
Keep your FREE Reviewer Sales Team HAPPY!
Though only a tiny fraction of companies and institutions respond to their reviews, as the above stats conclusively reveal keeping your reviewr “FREE sales team” happy is far too important to ignore. And doing so is as simple as RESPONDING to their reviews – FAST! Our ProxiSponder platform makes the process 10X – 50X faster while actually turning out better replies. That frees up valuable employee time so they can attend to other tasks that need their time and effort.
"Half the money I spend on advertising is wasted; the trouble is I don't know which half."
"If you build it, they will come..." (assuming Google finds you, first and tells the world about you)
"Sometime you wanna' go where everybody knows your name and you're always glad they came..."
Reputation - our primary focus...
Reviews are the most overlooked way to easily boost visits, sales, enrollments or whatever you might provide improving the effectiveness of all of your advertising and marketing. It is so easy to capitalize on their power. Get in touch and we’ll get you up and running on ProxiSponder in a matter of minutes!